GDPR FAQ

This page is intended to provide information about Tabletopia, Inc's GDPR compliance.

What is the GDPR?

The General Data Protection Regulation (GDPR) is a new European privacy law that goes into effect on May 25, 2018. The GDPR will replace the EU Data Protection Directive and will apply a single data protection law throughout the EU. 

Data protection laws govern the way that businesses collect, use, and share personal data about individuals. Among other things, they require businesses to process an individual’s personal data fairly and lawfully, allow individuals to exercise legal rights in respect of their personal data (for example, to access, correct or delete their personal data), and ensure appropriate security protections are put in place to protect the personal data they process. 

We have taken steps to ensure that we are compliant with the GDPR as of May 25, 2018.

What is Tabletopia role under GDPR?

We act as a data controller under GDPR for the EU customer information we collect to provide our services and to provide timely customer support. This customer information may include things such as customer name, contact and billing information.

What personal data does Tabletopia collect?

We store data that customers have given us voluntarily. For example we collect and store contact information, such as name and email address, when customers sign up for our products and services or seek support help. We may also collect other identifying information from our customers, such as IP addresses.

For further details on the information we collect, please visit our Privacy Policy.

How do I remove my personal data?

To exercise your Right to Erasure or desire to Opt-out, you can delete your Tabletopia account at any time. This will remove our record of your email address, name, and all other personal data including all of your games and objects associated with account. This action is immediate and not reversible. 

To delete your account and all personal data please open Profile-> Manage Account -> Delete Account.

How do I access and export my personal data?

To export your personal data from Tabletopia please follow Profile-> Manage Account -> Export Account.

Contact information

Questions and concerns can be directed via email to support@tabletopia.com.